The continuity of the use of the service by the client constitutes his acceptance to the changes made in the mentioned agreements, if the client does not agree with the terms of the service he MUST immediately notify LINK BRIDGES and stop or cancel the use of the service.
The customer must and can make this notification to LINK BRIDGE by sending a support ticket from the customer area. LINK BRIDGE MAY CANCEL AT ANY TIME AND WITHOUT PREVIOUS NOTIFICATION THE SERVICE CONTRACTED BY THE CLIENT IN CASE OF ANY VIOLATION OF THE TERMS DESCRIBED HERE. IN THE CASE OF LINK BRIDGE, THE CLIENT ACQUIRES A SERVICE ONLY AFTER DETERMINING THAT BY DOING SO HE DOES NOT VIOLATE ANY LAW OR REGULATION IN HIS COUNTRY AND JURISDICTION. Likewise, the client guarantees that he/she is not violating any law or regulation with his/her use of the service and exempts LINK BRIDGE from any responsibility in case of any violation.
The Client agrees to release, indemnify and hold harmless the company from any claim made against LINK BRIDGE by a third party company or person who is affected by the client’s use of the purchased service.
Of the payments and refunds.
The client will pay in advance all the charges corresponding to the service contracted to LINK BRIDGE. As well as paying in advance the subsequent charges for services on the day of the expiration of the contracted term while your subscription lasts.
LINK BRIDGE offers to the clients with accounts of recent creation in the company a period of 15 days of guarantee of return of the money, the client accepts that all the payments made are final and not reversible, once this period had been surpassed, LINK BRIDGE cannot nor will order that the funds are returned to the client in case this one believes that the payment was made by mistake and had not requested the return of his money before the 15 days of term.
The client must notify LINK BRIDGE of any change in his/her personal or financial data that prevents the company from charging for the service contracted.
The company may deny, temporarily suspend or eliminate the contracted service in case the client fails to honor the corresponding payments according to these terms of service.
The client accepts that the validity periods of their service will be automatically renewed once the contracted period ends unless a cancellation request has been received by LINK BRIDGE following the procedure described in this document. Therefore, the client accepts that any charge made for the renewal of the contracted period is appropriate and releases LINK BRIDGE from any dispute over such charge.
LINK BRIDGE guarantees that although the prices and characteristics of the services may vary, such variation will not affect the price in which the same was contracted by the client, unless the client had not renewed the service within the established period and the service is cancelled/suspended by LINK BRIDGE or the service is cancelled voluntarily by the client.
LINK BRIDGEwill send the invoice for the renewal of the services with monthly billing cycle 7 days before the expiration of the same one, for clients with quarterly, half-yearly, annual billing cycles and for the renewal of domains, the invoice will be sent 5 days before the expiration, also a payment reminder will be sent 2 days before the expiration.
In case the client does not pay the service on the deadline, LINK BRIDGE, will send up to 3 notifications so that the client can pay the pending invoice, in case the client ignores the notifications LINK BRIDGE will proceed to suspend the service 5 days after the expiration date, the account will be completely eliminated from the system 15 days after the expiration date of the invoice.
LINK BRIDGE will add a late fee (Late Fee) in case the client fails to honor the corresponding payments, this fee may vary between 5% and 10% of the total invoice and will be added to the pending invoice if it is due for more than or equal to 3 days; in case the service has been suspended, it will be reactivated only after the customer pays the outstanding invoice(s) and its (their) respective late fee(s) (Late Fee) if any.
In the event that companies such as Google, Facebook, WhatsApp, Instagram establish a fee for services that are currently free, it will be passed on to the customer without any additional charge.
OF THE PROMOTIONS
All the promotions offered by LINK BRIDGE are recurrent (unless otherwise indicated), that is to say, when contracting a product with a promotional price, the client will pay the same price for all the time that the product remains active, unless the client had not renewed the product within the established terms and the service is cancelled/suspended byLINK BRIDGE or the service is cancelled voluntarily by the client. The promotion will be valid only while the service is active, if the service is suspended due to abuse or non-payment the promotion with which it could have been contracted will become void.
This agreement will be valid during the contracted period described in the client’s order (or in its defect 365 calendar days) and will be in force from the moment the service is ordered to LINK BRIDGE. The agreement will be automatically renewed at the end of the contracted period unless the client notifies LINK BRIDGE that he wishes to cancel the service by complying with the guidelines described in the section “Cancellation of the service”.
CANCELLATION OF SERVICE
Cancellation of the service by the customer:
If the client wishes to cancel any service contracted with LINK BRIDGE, he/she must send a cancellation request at least 8 days in advance. This notification will only be valid once confirmed its receipt by LINK BRIDGE to the client.
The client is free to request LINK BRIDGE to cancel the service at any time. A link is provided within the Client Area in the product administration section to request the cancellation of the service at any time.
Services other than web hosting plans, reseller hosting, streaming plans, virtual and dedicated servers, such as domain registration or acquisition of SSL certificates, Chat Systems (facebook, web, whatsapp, etc), Bulk Mail, Customer Service Bots, cannot be cancelled before the expiration of the term for which they were purchased because their renewal periods are annual.
In case the notification procedure described above is not fulfilled, the client authorizes LINK BRIDGE to renew the service and process all the charges corresponding to the contracted service. This charge will not be refundable and the service will continue for the time charged.
In case the client uses automatic payment subscriptions, he must cancel the subscription immediately after requesting the cancellation of the service; this cancellation of the subscription must be done by the client from his account in the above mentioned payment services, the non cancellation of the subscription will cause the automatic payment service to send the payment of the subscription on the date in which the subscription was created.
CANCELLATION OF THE SERVICE BY LINK BRIDGE
LINK BRIDGE, may cancel the service contracted by the client according to its own criteria and without the need for prior notification to the client in the following cases
-If the client has not fulfilled the payment in advance of its service for the contracted term.
-If the customer has committed any violation of the commitments made in the “Terms and Conditions of Service”. In the case of services with Facebook, Instagram and/or WhatsApp if the customer has violated the “Terms of Service” of the above mentioned companies.
-LINK BRIDGE is not and will not be responsible for the integrity of data in accounts that are cancelled, suspended, or disconnected due to non-payment or violation of any rule set forth in this document.
-The account may be suspended/cancelled in case of any fault of LINK BRIDGE’ staff, this includes, but is not limited to verbal or written faults, any kind of racial or gender discrimination; our staff is at your service, but they are professional people in their area and deserve the same respect as the client.
-Accounts cancelled, suspended or disconnected due to any violation of the rules established in this agreement will NOT be able to request a refund because by violating this agreement they automatically lose all the guarantee offered by LINK BRIDGE.
-If the client has not fulfilled his payments within 15 days after the expiration of his billing, the data stored in his account will be completely eliminated from our Data Center.
USE OF ALLOCATED SPACE OR CONSUMPTION QUOTA
LINK BRIDGE. clients will not be able to use our servers for the storage of files that are not related to the client’s website, if any client’s account violates this directive the related content will be removed from the server, of course LINK BRIDGE. will make all the necessary efforts to contact the client before removing the involved files, however this can happen without previous notice.
The web hosting and reseller hosting plans offered by LINK BRIDGE. cannot be used for sending massive mail, the maximum amount of e-mails that an account can send will be negotiated with the client, all the sent messages must be requested by the receiver and it is strictly forbidden any sending of non wished mail, also known as SPAM.
Chat Services (Web, Facebook, WhatsApp) as well as mass emails and digital media advertising are assigned a consumption quota, so if the customer exceeds the assigned quota, he must acquire more quota or wait the next month that the monthly consumption quota is restored.
LINK BRIDGE may deny, temporarily suspend or eliminate the contracted service in case the client fails to honor the corresponding payments according to these terms of service.
In case the service is suspended by LINK BRIDGE, the company will be able to exhibit an informative web page which will mention this suspension inside the web space contracted by the client or using the methods that it sees convenient.
If the service was suspended by LINK BRIDGE and the client does not cancel the payments 15 days after the due date, the company will be able to eliminate all the data from the server, as well as the assigned consumption quotas and reuse the space and consumption quotas with other clients. Releasing from all responsibility LINK BRIDGE for not having honored the payments in the established date.
UPDATE OR CHANGE OF PLAN/SERVICE CONTRACTED
Any change in plan/service must be notified to LINK BRIDGE at least 8 working days before the next payment date. This notification will only be valid onceLINK BRIDGE has confirmed its receipt to the client. This includes but is not limited to
-Shared Web Hosting Services, VPS/Dedicated Services, Reseller Hosting Services, Domain Registrations and SSL Security Certificates/Technology Platforms, Chat Systems, Digital Media Advertising
If the notification procedure described above is not fulfilled, the client authorizes LINK BRIDGE to renew the service originally contracted and to process all the corresponding charges. This charge will not be refundable and the service will continue without modification for the time charged.
The customer will be solely responsible for any security breach affecting servers or accounts under his control. If your server is responsible for or involved in an attack or unauthorized access to another server or system, LINK BRIDGE will disable the service immediately. The client will be responsible for paying any charges resulting from the cost of correcting security breaches caused by him and affecting LINK BRIDGE or any of its clients.
SYSTEM AND NETWORK SECURITY
Users are prohibited from violating or attempting to violate the security of LINK BRIDGE’ systems or network. Violations of system or network security may result in civil or criminal prosecution. LINK BRIDGE will investigate these events and cooperate with the authorities in the pursuit of users involved in such violations. These violations include but are not limited to
-Accessing data not intended for the user or logging into an account or server where access is not authorized.
-Attempting to test or trace the vulnerability of systems, network, or gaps in authentication measures without proper authorization by LINK BRIDGE
-Attempt to interfere with the service of any other user, system or network by any means including overloading, flooding, email bombing, crashing or denial of service techniques.
-Take any action to attempt to access services to which you are not authorized.
Send SPAM or any type of unsolicited communication to internal or external users of the LINK BRIDGE network.
Any kind of unsolicited mass mailing or whatsapp message from a client is strictly prohibited by LINK BRIDGE. The non fulfillment of this norm will be cause of termination without previous notification of the service given to the client by LINK LINK BRIDGE.
DEFINITIONS: COMPLAINTS OF UNSOLICITED E-MAIL.
“A complaint of unsolicited e-mail” refers to when we receive a complaint from a third party regarding a certain e-mail message sent by you. “An Unsolicited E-mail Incident” refers to a single e-mail message that may have been sent to multiple e-mail addresses. An incident may contain numerous complaints. Incidents may contain complaints received up to 24 hours after the first one. After 24 hours, a new incident will be opened.
“Blacklisted IP” happens when a third party blacklisting service adds an IP address delivered by one of our providers and used by the customer, the IP is added to the public blocking list as a frequent source of unsolicited email, as a result of this blocking the IP address or addresses that are in the same range used will not be able to send email to external services such as hotmail, gmail, yahoo, etc.
LINK BRIDGE has designed this part of the present agreement, to comply with the current and applicable laws on the sending of e-mail, in the understanding that commercial e-mail must be requested, and must also include in an effective, visible and clearly defined manner a way for the sender to unsubscribe, in addition each e-mail must be sent from a valid address, without any kind of IP spoofing, furthermore it must be ensured that all emails sent contain the physical contact information of the sender, that each email recipient has requested to receive such emails, and that the emails and the method in which they were sent comply with the other provisions of current and applicable laws.
LINK BRIDGE considers that any attempt to send unsolicited messages or other forms of unwanted e-mail (including “Spamvertising” other websites or services or products) is a violation of this agreement.
LINK BRIDGE prohibits the use of its services in illegal activities. Therefore, the client accepts that LINK BRIDGE can deliver any information of its membership including assigned IP addresses, account history, account use, etc., to any law enforcement agency or institution that makes a request without prior notification to the subscriber. In addition, in any case, LINK BRIDGE. will have the right to terminate the provision of services to the client in case of use of its resources to commit illegal acts.
SUPPORT AND LIMITATIONS
-LINK BRIDGE will provide technical support to all its customers. Such support will be limited to our area of expertise and knowledge. The following will be the guidelines for the support service:
-LINK BRIDGE will provide support related to the service contracted by the client, such as service failures, initial configurations, etc. LINK BRIDGE will not be in the obligation to provide support for problems not related to the contracted service or concerning exclusively to applications, such as any programming code, HTML, PHP, MySQL, etc, applications provided by third parties or similar. Except for applications that are
under the scheme of lease by LINK BRIDGE, these will have support 24 hours 365 days a year.
-All technical support requests must be made through the ticket system in the Client Area. The client can send a support request at any time of the day from Monday to Sunday, all tickets are attended respecting the order of arrival; LINK BRIDGE does not limit the amount of tickets or support requests that the client requires.
-LINK BRIDGE does not provide support services to its clients’ customers. Communication with its own clients is the responsibility of each LINK BRIDGEsubscriber.
The customer is provided with a fixed monthly amount of data transfer usable on his account. The transfer includes all data transferred to and from the server and is calculated from the first day to the last day of each month. The transfer should never exceed the amount provided, so in case of not complying with the above the client authorizes LINK BRIDGE to temporarily suspend the service or to charge the amount corresponding to the extra transfer amount used.
INTELLECTUAL PROPERTY RIGHTS
The client guarantees LINK BRIDGE that: (a) you are at least 18 years old if you are an individual; (b) you possess the legal right and ability to enter into this agreement; (c) you will use the contracted service only for lawful purposes and in accordance with this agreement and all applicable policies and guidelines; (d) the content of your account does not infringe or violate any rights of a third party (including intellectual property rights) or any applicable law, regulation or ordinance.
LINK BRIDGE strictly prohibits the publication and/or hosting of adult content, in any of the web hosting plans and/or VPS and Dedicated Servers, as well as any content that violates intellectual property laws, such as files or references to hackers, crackers, warez and any other content that implies economic or image damage to other companies and/or people, both in terms of property and content.
LINK BRIDGE will maintain control and ownership over all IP (Internet Protocol) numbers and addresses it assigns to its customers. Also LINK BRIDGE can under its own discretion change or remove any number or IP address.
LINK BRIDGE does not exercise any control and does not accept any responsibility for the information contained or transmitted from and to its servers, network, hubs or any of its points of presence.
LINK BRIDGE will not be responsible in case of any unauthorized access, alteration or destruction of information distributed or made available using its services.
The client must ensure the security of the user name, password and data given by the company to access their account. LINK BRIDGE will not be responsible for the handling of these data by the user.
LINK BRIDGE voluntarily backs up the data uploaded by the client to its server, the client has the obligation to back up and watch over the integrity of his information, being therefore the only responsible in an eventual loss or modification of his data. Such data includes but is not limited to Web content, databases, scripts and installed applications, emails, chats, messages, etc.
LINK BRIDGE will not be responsible for the information that has had to be eliminated from a client who has not renewed the service within the time stipulated for that purpose and/or has an outstanding balance with LINK BRIDGE. Once the data has been deleted, IT IS NOT POSSIBLE TO RECOVER IT, since the security policies prevent a detailed review of the files, the account is completely deleted.
The user authorizes LINK BRIDGE to transport his data to any other server to protect the integrity in case of a cyber attack, including those who do not subscribe to specific treaties or regulations of a particular region.
LINK BRIDGE will not be responsible for any damage caused by delays, cuts or interruptions in the service provided to the customer. Furthermore, it will not be responsible for delays or failures in the fulfillment of this agreement when these are caused by natural disasters or any cause out of its control (including mechanical, electronic, communications or services provided by third parties), or due invoices from the client to the company.
TRIAL PERIOD FOR SERVICE
LINK BRIDGE may offer some trial period for the services offered, in order to benefit from this feature the client must request it from the links published on the website, all requests are reviewed and must be approved by an administrator before they can be used by the client, LINK BRIDGE reserves the right to deny requests that it considers to be fraudulent.
LINK BRIDGE will give a trial account for each client, the trial time is indicated by LINK BRIDGE at the moment of activating the account, after the end of the trial period the
account will be automatically deleted and all data contained in it will be deleted.
Any order placed by a person who tries to make more than one application for a test account, whether using another name, email, etc., will be treated as fraud, as will all orders in which fictitious data is used.
LICENSES FOR THE USE OF SOFTWARE, DIGITAL PLATFORMS OR OTHER APPLICATIONS.
This End User License Agreement (“EULA”) is a legal agreement between you (either an individual or an entity) and our company name (“LINK BRIDGE”) regarding such software (“SOFTWARE PRODUCT” or “Software”) provided with this EULA. The SOFTWARE PRODUCT includes the software, associated media and printed materials, and any “online” or electronic materials. Use of any software and related documentation (“SOFTWARE”) provided to you by LINK BRIDGE in any form or medium shall constitute your acceptance of these terms, unless separate terms are provided by the software provider, in which case certain additional or different terms may apply. If you do not agree to the terms of this EULA, do not download, install, copy or use the Software. By installing, copying or using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, LINK BRIDGE is not willing to license the SOFTWARE PRODUCT FOR USE to you.
LIMITATION OF LIABILITY.
All liability of LINK BRIDGE and its exclusive remedy under this EULA shall not exceed the price paid for the Software, if any. In no event will LINK BRIDGE or its suppliers be liable to you for any consequential, special, incidental or indirect damages of any kind arising out of the use or inability to use the software, even if LINK BRIDGE or its supplier has been advised of any claim by a third party.
You may not lend, rent or lease the Software.
If the SOFTWARE is an update to a previous version or the version published earlier, you may now use the updated product only in accordance with this Agreement. If the SOFTWARE PRODUCT is an update to a software program that is licensed as a single product, the SOFTWARE PRODUCT may only be used as part of that single product package and may not be separated for use on more than one active server per client.
DISCLAIMER OF LIABILITY FOR CONSEQUENTIAL DAMAGES.
In no event shall LINK BRIDGE be liable for any damages whatsoever (including, without limitation, incidental, direct, indirect, special and consequential damages, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising out of the use of or inability to use this software, even if LINK BRIDGE has been advised of the possibility of such damages. Because some states/countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
This software is available for license only to software owners, without the right to duplication or further distribution, licensing or sublicensing. IF YOU DO NOT OWN THE SOFTWARE, DO NOT ATTEMPT TO COPY OR USE THE SOFTWARE.
LICENSE BY USE.
LINK BRIDGE grants you a personal, non-transferable and non-exclusive right to use the LICENSE of the software provided with this EULA. You agree not to copy the Software, modify, translate, rent, copy, transfer or assign all or any part of the Software, or any right granted hereunder, to any other person and removal of any notice, label or markings from the Software is strictly prohibited. In addition, you hereby agree not to create derivative works based on the Software. You will not transfer this Software to your ownership. You only pay per month or per year for the right to use it.
The Software is licensed, not sold. You acknowledge that no title to the intellectual property in the software is transferred to you. You further acknowledge that title and full ownership of the rights to the Software will remain the exclusive property of LINK BRIDGE. and its suppliers, and you will not acquire any rights to the Software except as expressly set forth above. All copies of the Software will contain the same property notices contained in the Software. All title and copyright in and to the SOFTWARE PRODUCT (including, but not limited to, images, photographs, animations, video, audio, music, and text incorporated into the SOFTWARE PRODUCT), and all copies of the SOFTWARE PRODUCT are owned by LINK BRIDGE or its suppliers. The SOFTWARE PRODUCT is protected by intellectual property laws and international treaty provisions.
You agree that you will not attempt to reverse engineer, compile, modify, translate or disassemble the Software, in whole or in part. Any breach of the foregoing or any other terms and conditions contained herein will result in the automatic termination of this license and the reversion of the rights granted hereunder to LINK BRIDGE
This software uses a network connection to display ads and analysis and help files. Additional charges may be incurred depending on your network plan and general internet network usage. LINK BRIDGE is not responsible for any additional network charges incurred by the use of this software.
This agreement of “Terms and Conditions of Service” can change at any time and the client accepts that all the rules and guidelines contained in it can be changed by LINK BRIDGE without previous notice at the time the company considers it convenient. For this reason it will be the client’s responsibility to regularly consult this section and be aware of its content. When acquiring or subscribing to a service from LINK BRIDGE, the client commits to comply with this agreement in its entirety.
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WARNING ABOUT DELETING COOKIES.
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